Choosing the Right Form

Not Sure Which Form You Need?
Use our Forms Selection Tool to help find which form is right for you. 
 
Still Need Help?
If you need additional help to find the right form, contact us using our Forms Support Request.
 
“Oops, I Think I Bought the Wrong Form”
Think you might have purchased the wrong form?  We’ll be happy to exchange it for the RIGHT form.  Contact us using our Forms Support Request

Purchasing Forms

How to Purchase Forms
To purchase forms, all you need is a computer, tablet or smart phone and a major credit card or PayPal account. For best results, we suggest using a computer.

1. Go to our website and select FORMS > BUY FORMS in the tan navigation bar or click on BUY FORMS.
2. Select your forms from the categories on the right and add them to your shopping cart.
3. When you’ve finished making your selections and added them to your shopping cart, check out following the instructions on your screen.

NOTE: You must agree to our License Agreement before you can complete the purchase.

Downloading Your Forms

1. When you complete your forms purchase, you have two options:

For immediate download, click on the link that appears at the top of the screen:

– OR –

1. Use the link in the email sent to you when your purchase was completed: 

1. Either of these links will take you to the “Access Your Equine Legal Solutions Forms” page.

Note: The chart indicates the number of accesses (downloads) you have remaining and the expiration date of the link.
 
…forms other than the Boarding Agreement Package:
1) Click on the “Download” button for each of the files. Note:  There are two “Download” buttons for each form – the form and its Instructions & FAQs – please download BOTH.
 
2) Your computer may or may not prompt you to tell it where to save each file. Note: If you are not prompted, your computer put the file in its default download folder; if you don’t know your computer’s default download location, you should be able to locate the downloaded forms by searching your computer for the file names.
 
3) Every time you click on the file, your computer downloads it, up to a maximum of three times. Note: If you keep clicking on the Download button, you’ll eventually use up your downloads and get a message saying you don’t have any downloads left.
 
…for the Boarding Agreement Package:
Note: The Boarding Agreement Package has been compressed due to size constraints into a single file. 

4) Locate the downloaded .ZIP file on your computer. (ELS_33_Package_Boarding_Agreement_Pkg.zip) 

5) Double-click on the .zip file to decompress it.

Note: If you try to open the .zip file with Adobe Acrobat Reader DC, you will get an error message saying the file is unsupported or damaged.  If that happens, close Adobe Acrobat Reader and then go back and double-click on the .zip file.
 
6) Double-clicking on the .zip file creates a new folder named ELS #33 Package Boarding Agreement Pkg containing all of the forms plus a folder named Instructions & FAQs for the instructions and frequently asked questions for each form. 

Opening and Filling In the Forms

You must use Adobe Acrobat Reader DC to correctly open, fill out, save and print our forms. Click on the link at the bottom of this section to download a free copy.
 
Opening the Forms
There are two ways to open a form:

1. Double-click on the file, or
2. Open Acrobat Reader DC, then FILE > OPEN > double-click the file.

 
When you have opened the form:

1. If you don’t see blue fields in the form, you are not using Adobe Acrobat Reader DC.  Adobe Acrobat Reader DC is a free program you can download by clicking on the link at the bottom of this section.
2. If you are using Adobe Acrobat Reader DC, you will see blank fields and checkboxes highlighted in blue.

 
Filling Out the Forms
Type your information in the blank blue fields and check the boxes as needed to tailor the form to your needs. 
 
Saving and Printing the Forms
If you have problems saving and/or printing your forms, it may be that you are not using Adobe Acrobat Reader DC.  Adobe Acrobat Reader DC is free and you can download here.

Most Frequently Asked Forms Questions

Q:  “My computer crashed and I lost my forms! Can I get new copies?”
A:    Absolutely!  Just submit our online Forms Support Request and we’ll be happy to send you a new dwnload link for all the forms you have purchased.
 
Q:  “My computer crashed – do I have to repurchase my forms?”
A:    You never have to repurchase forms! Submit our online Forms Support Request and we’ll send you a new download link for all your forms.
 
Q:   “I can’t find the forms on my computer.  Can you send me a new download link?
A:     Of course! Submit our online Forms Support Request and we’ll send you a new download link for all your forms.
 
Q:  “Why can’t I edit the whole form? I can only change the blue fields.”
A:     There are important reasons we don’t allow you to alter the non-editable text in our forms:
Reasons:

1. Our customers might delete or alter the legal language we put in our forms to protect them.
2. We have worked hard and invested a lot of time and money to develop our forms.
3. We have copyrighted our forms to protect our investment. 

Solutions:

1. You can tailor the forms to meet your needs by utilizing the checkboxes and fillable fields.
2. If there are sections of the form that don’t apply, leave them blank or cross them out.
3. If you reside or do business in CA, OR, WA or NY, we would be happy to create a customized form for you – just request a consultation via our website.  We’re happy to credit the form purchase price toward your customized agreement.

 
Q:  “Can I have a copy of the form in Word so I can change it the way I want it?”
A:     In a word, NO.  See “Why can’t I edit the whole form” above.

Most Frequently Asked Technical Questions:

NOTE:  If you are using a tablet or cell phone and are having issues, PLEASE let us know that in your initial support request!  Although our forms work best on a computer, we will do our best to help you.  It will save both of us time and frustration if you let us know up front.

“I clicked on the “Download” button, but nothing happened…”
Please be assured the system did download the form to your computer when you clicked on “Download.”
Possible Reasons:

1. Your computer may not have prompted you to tell it where to save the file, and automatically saved it to your default download folder.
2. You’re not looking in the right place on your computer.

Solutions:

1. Look in your Downloads folder.
2. Search your computer for the file.
   
   

“I clicked on the “Download” button, but nothing happened, so I kept clicking.  Now it says the file can’t be downloaded any more times.”
Reasons:

1. You are allowed three downloads per file.
2. You attempted to download the file more than three times.

Solutions:

1. Look in your Downloads folder.
2. Search your computer for the file.
   
   

“I clicked on the “Download” button, and it says the download has expired.”
Reasons:

1. There is an expiration date for the download link.
2. You attempted to download the file after the download link expired.

Solution:

1. Just submit our online Forms Support Request and we’ll be happy to send you a new download link.
   
   

“I paid for a form but never received it.”
When your transaction is successfully processed, our system automatically sends you an email with a download link.
Possible Reasons:

1. Your transaction didn’t go through.
2. Our email went into your spam or junk mail folder.
3. There was a typo in your email address.
4. You didn’t see our email.

Solutions:

1. Check your INBOX and spam folder for an email from  <techsupport@equinelegalsolutions.com>
2. If you don’t find our email in either place and you think your transaction went through, contact us using the Forms Support Request and we’ll be happy to help you.
   
   

“I can’t open/edit/save/print the form.”
Possible Reasons:

1. You aren’t using Adobe Acrobat Reader DC.
2. Your device isn’t connected to a printer.
3. You can’t edit the text of our forms (other than filling in the blanks and checking the boxes).  See “Why Can’t I Edit the Form?” 

Solutions:

1. Download and install Adobe Acrobat Reader DC (it’s free).
2. Make sure your device is connected to the printer by printing a test document from another app.

1. If you reside or do business in CA, OR, WA or NY, we would be happy to create a customized form for you – just request a consultation via our website.  We’re happy to credit the form purchase price toward your customized agreement.
   
   

“I downloaded Adobe Acrobat Reader DC and I still can’t open/edit/save/print the form.”
Possible Reasons:

1. You didn’t install Adobe Acrobat Reader DC after you downloaded it.
2. You don’t have Adobe Acrobat Reader DC set as your default program to open PDF files.
3. Your computer is using another program as the default PDF viewer/editor to try to open the form.

Solutions:

1. Make sure the software has been installed.
2. Set Adobe Acrobat Reader DC as your default -OR-
3. Open Adobe Acrobat Reader DC then FILE>OPEN and double-click on the file.
4. Make sure your device is connected to the printer by printing a test document from another app.
   
   

“I’m being asked for a password.”
Adobe Acrobat Reader DC will never ask you for a password.
Possible Reason:

1. You aren’t using Adobe Acrobat Reader DC.

Solution:

1. Download and install Adobe Acrobat Reader DC (it’s free).
   ​
   

“I’m trying to add/delete/edit the text and it won’t let me.”
Only the blue highlighted fields are editable – if you’re trying to edit anything other than these, here is why.
Reason:

1. Our forms are password protected and locked so you can’t alter the body of the forms other than the blue highlighted fields.  See “Why can’t I edit the whole form?” under Most Frequently Asked Form Questions.

Solutions:

1. Leave the unneeded sections blank or cross them out.
2. Create an attachment for your additional terms and requirements and reference the attachment in the body of the contract (you can hand-write in “See Attachment A”).
3. If you reside or do business in CA, OR, WA or NY, we would be happy to create a customized form for you – just request a consultation via our website.  We’re be happy to credit the form purchase price toward your customized agreement.

If you can’t find an answer to your question on this page,
check out our Forms FAQs page.

Helpful Links

Get Adobe Reader (Free)

Forms faqs
​

Forms Selection tool
​